Home 2018-05-22T05:53:46+00:00

America’s first bed management system.

BedLink is developing a complete acute care patient and ward bed management.

  • Bed.Link’s systems are designed to handle all cases where patients must be transferred from an ER to a different hospital.
  • At instigation, we address the psychiatric crisis in America: Over 5.4 million emergency room visits per year, with 840k patients requiring transfer between the ER and a different hospital
  • Per Patient ER Boarding Costs of $130 per hour, with an average patient stay of 18 hours and $2,400 per patient in direct and indirect costs. By quickly placing individuals into Inpatient beds that are far less expensive than ER boarding, we save governments, insurance companies, and hospitals substantial sums and improve patient care outcomes.
  • $2B US psychiatric ER placement market, $16B general ER planement. Current solutions for patient management require ER staff to manually locate beds for patients in need of inpatient care. This results in high costs to the ER and insurers, possible denial of care to other patients needing care in the ER, and negative care outcomes to the patients waiting for beds


An insurance technology firm which places acute psychiatric emergency room patients into care at in-patient facilities faster.

  • Through the creation cloud-based patient and bed registries, Bed.Link uses genetic algorithms to find the optimal beds for the patient population, including meeting immediate care needs, insurance status, and recognition of the time a patient has been waiting for a bed amongst other care factors.
  • By interacting directly with the EHR systems of hospitals we minimise work for hospital staff, and ensure compliance with all privacy regulations
  • Link’s push notification to iOS and Android devices saves hospital staff valuable time by facilitating video contact between medical professionals, ensuring that patients are placed in a bed as quickly as possible, and thereby saving substantial money for the ER, insurance companies, and improving patient outcomes
  • Link uses a vetted Blockchain to record insurance pre-approval, inpatient care requests, and bed placement or denial events.
  • Link’s machine learning system allows us to determine patient traffic flow patterns, providing hospitals with forecasts of bed demand.
  • These forecasts can be used to allocate additional beds as the situation requires, thus maximising hospital revenue and minimising patient time in the ER

Find the right bed for your patient


About Us

Our initial focus is centered on the American psychiatric crisis where an average of six million patients seek psychiatric care in the ER each year, with 1.5 million of those people, being admitted for in-patient services. Of those, 1.5 million people, 860,000 people are transferred to a remote in-patient facility. Today patients wait on average18 hours to find a bed, with many patients waiting as much as days or weeks to locate a suitable in-patient facility with suitable space.  Bed.Link is designed to cut this wait time by at least two-thirds, utilizing live connections to different inpatient facilities’ Electronic Healthcare Record (EHR), providing tools for inpatient clinic staff to manually update bed inventory, and utilizing our own data about bed placement combined with automating the communication between ER physicians and the receiving hospital’s physicians that are critical to successfully securing a clinically appropriate inpatient bed.

The current practice of locating open in-patient beds in remotefacilities is almost entirely manual, requiring ER staff to contact other hospitals sequentially via telephone, fax, or email until an available and suitable bed is located. Even in the case of psychiatry, where many state governments have attempted to create online bed registries, the process is still essentially manual as bed information is often out-of-date or not properly recorded. Each hour waiting in the emergency room for a psychiatric bed costs payers a minimum of $130 an hour, and requires the ER to delay or defer other acute-care patients from receiving care. The situation is so dire that major medical centers have had to turn away acute trauma patients due to being overwhelmed by psychiatric patients waiting for inpatient beds.

Bed.Link’s approach to this problem is unique. We utilize genetic algorithms to place the patient population in the most optimal beds possible for the patient, the insurance company, and the hospital. We provide mobile and tablet applications to facilitate to allow easy access and input of patient information from our encrypted database. Our system is cloud based to ensure uptime and is written and designed with HIPAA compliance in mind. Additionally, we will be using a semi-private, vetted blockchain as our System-of-Record to ensure an immutable, publically auditable, record of patient placement requests, when a patient is denied a bed, and when beds are filled.

Our key KPIs are: the number of patients utilizing the Bed.Link system, the number of patients we place per month, and a calculation of how much quicker our system places patients as opposed to the manual process. Each of these factors impact our financial performance and the amount of savings we provide insurance firms, hospitals, and individual payers.

More about Bedlink

Our initial customer focus will be on the Commonwealth of Massachusetts and the State of Washington. Both of these states have a compelling mandate to solve the psychiatric bed placement crisis. Massachusetts, with universal healthcare provides almost every citizen coverage by an insurance product which pays for inpatient care, mitigating the need for Bed.Link to tackle the problem of uninsured patients. In Washington, the Courts have mandated that the state solve this very problem or face large fines. Insurance firms and/or State and Federal Health Authorities can provide the leverage and contacts necessary for us to work with individual medical centers.

By example, Massachusetts has formally promulgated requirements that “A Division of Insurance Bulletin, issued jointly by DOI, DMH and DPH, establishing the expectation that insurance carriers subject to DOI regulations will have adequate networks of inpatient psychiatric facilities, and will have the capacity to help facilitate admission of difficult-to-place patients seven days a week.” Our system can readily adapt to these new rules, and any further rules made by the different states.

Bed.Link’s system is architected to allow the transfer of patients suffering any condition – not just psychiatric transfers – from one medical facility to another faster, cheaper, and adhering to differing states laws and regulations. Future application our system will include cardiac referrals, oncology referrals, and perhaps, most critically, pediatric referrals. Additionally, Bed.Link’s technology can comprise part of a larger system to help manage mobile emergency triage in the event of terrorist attack or natural disaster.

Bed.Link’s origin stems from personal experience in the ER and caring for friends and family who have suffered days or weeks while waiting for a psychiatric inpatient bed. While defining a marketplace, and ensuring costs savings for all involved is paramount to our mission, we also seek to improve the quality of care for the people caught up in the American Mental Healthcare System.

In the future, the Company will assist emergency rooms across the United States with the transfer of all categories of acute care patients.   We have architected our application to be secure, efficient, and highly flexible. Our technologies and business process orchestration will help ERs operate in the most humane and cost-efficient way possible, changing the entire emergency room experience for innumerable patients and saving insurance payers substantial sums of money. In the future, we plan for our firm working not only with medical staff, but also with patients, letting them have a view into the entire ER experience, giving them peace of mind and a feeling that they have a degree of control over an already tense situation.

Mr. Adam Starrfield, Our CTO and Founder, is fully committed to this project and can participate program.

Mr. Matthew Krawitz, Our CEO is fully committed to this project and can participate in the program.

Mr. Jeffrey Starrfield, our CMHO, lives in Netanya, Israel and can participate in the program part-time and remotely.

Mr. Nikita Maximov, our Research Director, lives in Netanya, Israel and can participate in the program.

Mr. Scott Macdonald, our CIO, lives in Boston, MA and can participate in the program part-time, and remotely.


We are exceptionally proud of the international team we have brought together.

Matthew Krawitz/ CEO
Matthew Krawitz/ CEO Serial Technology Entrepreneur
EmeraldNET – sold to USWeb/CKS National Airlines – FAA scheduled service in 10 months, @ashai.net, Inc. – Independent consultant
Adam Starrfield/ Founder and CTO
Adam Starrfield/ Founder and CTOEnterprise Architect for Fortune 50
firms. MBA Ross School of Business, University of Michigan, Ann Arbor AB Economics and AB Public Policy Studies, Duke University
Jeffrey Starrfield/ Chief Mental
Jeffrey Starrfield/ Chief MentalHealth Officer
Retired Director of Social Work, Sha’ar Menashe MSW, Syracuse BA, San Francisco State University